These Terms of Service (“Terms”) govern the provision of services offered via our website (“Site”) and any mobile applications (“App”) that we make available. The Site and App are operated by Guardia Therapeutics Ltd t/a eUK Doctor (“we”, “us”, “our”). We are a limited company registered in England and Wales under company number 15695083, with our registered office at Suite 5a, 2nd Floor 1-9 Castle Street, Hinckley, United Kingdom, LE10 1DA, United Kingdom.
eUK Doctor has been developed to help patients manage and monitor their health journeys, support clinical decision-making, and facilitate participation in research or innovation projects. Our platform enables secure sharing of relevant information with approved healthcare partners, which may include medical professionals, research institutions, pharmaceutical organisations, and medical technology providers.
By accessing or using our services, you confirm that you have read, understood, and agreed to these Terms. Your personal data is handled in accordance with our Privacy Policy, which forms part of these Terms.
We may update these Terms from time to time. Significant changes will be communicated to you in advance. Continued use of our services following changes constitutes acceptance of the updated Terms.
2.1 Eligibility Requirements
To register with eUK Doctor, you must:
2.2 Registration Process
Registration can be completed by:
You must choose a secure password and keep it confidential. You are responsible for any activity carried out using your login credentials. If you suspect unauthorised use of your account, you must notify us immediately at info@allevimed.co.uk.
We will treat any breach of security or misuse of your account as if it were your own actions.
eUK Doctor’s Site/App is not a substitute for professional medical advice, diagnosis, or treatment. All content is provided for general information purposes only and is not intended to replace guidance from a qualified healthcare provider.
We do not establish a doctor–patient relationship through the use of our platform. Only a registered healthcare professional familiar with your medical history can make medical recommendations.
You should never delay seeking or disregard medical advice because of something you have read or seen via our platform. For emergencies, contact NHS 111 or dial 999 immediately.
Where telehealth or remote consultations are provided, you acknowledge potential risks, including:
Our services may include remote consultations with registered healthcare professionals and, where clinically appropriate, prescriptions for approved treatments.
A prescription is not guaranteed and is solely at the discretion of the prescribing clinician. We can only offer services to patients located in the UK.
You agree to:
We may be unable to continue providing services if you fail to provide necessary information or withdraw essential consents.
8.1 Payment
Payment must be made in advance via electronic bank transfer, debit card, or credit card. All amounts are payable in GBP (£).
8.2 Cancellations
8.3 Refunds
Refunds are only available where no consultation has taken place or as otherwise agreed in writing.
We may modify or suspend the Site/App for maintenance, updates, or service improvements.
We may terminate or suspend your account if you breach these Terms, misuse the platform, or if a clinician advises it is no longer appropriate for you to use our services.
You must not:
All intellectual property in the Site/App content belongs to eUK Doctor or its licensors. You are granted a limited, non-exclusive licence for personal use only.
We do not exclude liability for death or personal injury caused by our negligence, fraud, or any matter that cannot legally be excluded.
Subject to this, our maximum liability to you will not exceed the total fees paid in the 12 months preceding the claim.
We are not responsible for:
These Terms are governed by English law. Any disputes will be subject to the non-exclusive jurisdiction of the courts of England and Wales.
